Help centre
Frequently asked questions
If your question is not answered here, get in touch and we will help.
How can I track my shipment?
You can track your shipment by entering your tracking number in our online tracking system on the home page or track shipment page. Alternatively, you can contact our customer service team with your tracking number for assistance.
What shipping services do you offer?
We offer a comprehensive range of shipping services including air freight, sea/ocean freight, road transportation, express delivery, diplomatic shipping, and specialized logistics solutions. Each service is tailored to meet specific shipping requirements and timeframes.
How do I get a shipping quote?
You can request a shipping quote by filling out the contact form with details about your shipment, or by clicking the “Book a pickup” button in the navigation menu. Our team will promptly respond with a competitive quote based on your specific shipping needs.
What are your delivery timeframes?
Delivery timeframes vary depending on the shipping service, destination, and any customs requirements. Express services typically deliver within 1–3 business days, while standard services may take 3–7 business days. International shipping timeframes depend on the destination country and chosen shipping method.
Still need help?
Have your tracking number to hand and we will get to the point faster.